Retail Sales Associate

3 weeks ago


Basildon, Essex, United Kingdom WHSmith Full time

Job Overview

Retail Sales Associate - WHSmith

Contract Type: Permanent
Working hours: Flexible 9am-8pm on weekends

At WHSmith, we are dedicated to enhancing the customer experience and providing exceptional service. As a Retail Sales Associate, you will play a crucial role in ensuring that our customers have a positive shopping experience while maintaining our high store standards.

Key Responsibilities:

Deliver outstanding customer service on the sales floor and at service points, prioritizing customer needs above all else. Maintain 'best in town' standards through effective product presentation, availability, and cleanliness of the store. Utilize your product knowledge to effectively recommend and sell our products and services to customers. Engage proactively with customers to assess their needs and provide tailored recommendations. Collaborate with your team to adapt to the dynamic retail environment and achieve common goals. Desired Skills and Attributes:
While comprehensive training will be provided, the following skills would be advantageous: Excellent communication and listening abilities. Strong organizational skills with a keen attention to detail. A genuine passion for delivering exceptional customer service. Ability to work collaboratively within a team, supporting colleagues in daily operations. Employee Benefits:
We recognize your hard work and commitment to WHSmith, and in addition to your salary, pension scheme, paid annual leave, and employee discounts, we offer a variety of deals from retail partners to help you save money and create memorable experiences.

Our Employee Assistance Programme is available to support your well-being, whether it be physical, mental, or financial.

WHSmith is proud to be an inclusive employer, committed to creating a welcoming environment where all colleagues can be themselves.

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