Aquatic Program Manager

3 weeks ago


Sheffield, Sheffield, United Kingdom Virgin Active Full time

Aquatic Program Manager

Are you a detail-oriented individual with exceptional communication abilities and a background in Swim Management & Safety?

We are seeking an Aquatic Program Manager to oversee the effective operation, growth, and administration of our group and individual swimming initiatives. This role is vital in shaping a dynamic and engaging swimming experience for our members, aligning with industry innovations.

Your Responsibilities:

Reporting to the Family Activities Manager and collaborating closely with Swim Instructors and the broader club team, the Aquatic Program Manager will:

  • Design, manage, and execute a comprehensive in-club swimming program, adhering to industry standards and incorporating seasonal activities.
  • Ensure compliance with Health & Safety regulations and departmental policies, fostering a secure environment while upholding the Safeguarding Children & Vulnerable Adults policy.
  • Deliver exceptional teaching standards to our members, leading the Swim Team to provide engaging and innovative lessons that enhance the overall member experience.
  • Develop creative and forward-thinking classes in accordance with the National Swim Plan for Teaching Swimming.
  • Oversee the Swim team, including recruitment, training, development, scheduling, and payroll management.
  • Drive departmental performance to meet targets and budgets, enhancing commercial success through staff development aligned with Brand Standards.
  • Be accountable for achieving financial and departmental KPIs, conducting regular health checks and audits.

Essential Qualifications:

To excel in this role, you will need to possess outstanding interpersonal skills and a flexible mindset. You should be approachable and supportive to colleagues, customers, and their families, demonstrating strong organizational and time management capabilities.

  • An ASA Level 2/STA Full Swim Instructor Qualification.
  • Exceptional communication and interpersonal skills, with the ability to engage professionally with all stakeholders.
  • Experience in a commercial setting, maintaining composure under pressure while working efficiently and courteously.
  • Proficiency in computer use, with a readiness to learn new systems and databases swiftly.
  • A Lifeguard Qualification or strong swimming skills with a commitment to obtaining certification within the first month of employment.
  • Enhanced DBS clearance prior to commencement.

Benefits:

Join us in a vibrant and diverse environment where you can refine your skills. We are committed to supporting your professional growth with ongoing coaching and development. In recognition of your contributions, you will enjoy:

  • Personal development opportunities through our in-house Management Development program 'Evolve', culminating in a Level 3 Diploma in Management Development accredited by the Institute of Leadership Management.
  • Complimentary gym membership for you and a guest.
  • Discounts on a variety of Virgin products and services.
  • 30 days of holiday (pro rata), plus an additional day for your birthday.
  • Salary Finance for financial wellness.
  • Access to an Employee Assistance Programme.


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