Bilingual Customer Success Manager
4 days ago
We are seeking a highly skilled and experienced Customer Success Manager to join our team at RecruitMe. As a key member of our business operations team, you will be responsible for driving customer success and ensuring the highest level of customer experience is delivered.
Key Responsibilities- Customer Success Leadership: Lead the customer success team to ensure effective performance and delivery of customer experience.
- Data Analysis: Source, interpret, and analyze departmental data from our CRM system to inform business decisions and drive customer success.
- Team Collaboration: Foster a positive and supportive working culture within the office operational team, promoting a friendly and collaborative environment.
- Decision Making: Make key decisions quickly and effectively to deliver unrivalled customer service and drive business growth.
- Team Coordination: Lead the customer success team to coordinate with our engineering team to ensure timely and efficient scheduling of required works, meeting industry set guidelines on response times and internal KPIs.
- Stakeholder Management: Serve as the main contact within the customer success team for both internal departments and external stakeholders.
- Leadership by Example: Lead by example within the office operational team, promoting a positive and supportive working culture.
- Industry Expertise: Possess a background of working within the fire and security industry, with a strong understanding of industry set guidelines and best practices.
- Continuous Development: Commit to continuous professional development, staying up-to-date with industry trends and best practices.
At RecruitMe, we pride ourselves on our company culture that promotes a good work-life balance and a host of extensive benefits, including:
- Wellness & Employee Assistance Programme (EAP)
- Salary sacrifice pension scheme
- 25 days' holiday, plus Bank Holidays, increasing to 35 days
- Annual company day to share successes and strategic plans
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Customer Success Manager
4 days ago
St Albans, Hertfordshire, United Kingdom RecruitMe Full timeAbout the RoleJob Title: Customer Success ManagerJob Type: Full-timeLocation: HertfordshireIndustry: Security and CommunicationsJob Description:Job Summary:We are seeking an experienced Customer Success Manager to join our team at RecruitMe. As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention by delivering...
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Customer Success Manager
4 days ago
St Albans, Hertfordshire, United Kingdom RecruitMe Full timeAbout the RoleJob Title: Customer Success ManagerJob Type: Full-timeLocation: HertfordshireIndustry: Security and CommunicationsJob Description:Job Summary:We are seeking an experienced Customer Success Manager to join our team at RecruitMe. As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention by delivering...
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Customer Success Manager
2 months ago
St Albans, Hertfordshire, United Kingdom GURLER MAE Recruitment Full timeCustomer Success Manager Location: St Albans Type: Full Time - Office Base Salary: £35 000 per annum Client Profile: Gurler Mae is proud to announce that we are searching for a Customer Success Manager on behalf of our client. This opportunity is offered on a full-time and permanent basis. (You must have Fire and Security Industry experience) Role Overview...
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Customer Success Manager
6 days ago
St Albans, Hertfordshire, United Kingdom Shackleton Recruitment Group Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Shackleton Recruitment Group. As a key member of our organization, you will be responsible for leading our customer success team to deliver exceptional results and drive business growth.Key ResponsibilitiesCustomer Success Team Leadership: Lead and manage the customer...
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Customer Success Manager
7 days ago
St Albans, Hertfordshire, United Kingdom Shackleton Recruitment Group Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Shackleton Recruitment Group. As a key member of our organization, you will be responsible for leading our customer success team to deliver exceptional results and drive business growth.Key ResponsibilitiesCustomer Success Team Leadership: Lead and manage the customer...
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Customer Success Manager
6 days ago
St Albans, Hertfordshire, United Kingdom Concept Resourcing Full time £35,000 - £45,000About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Concept Resourcing. As a key member of our business development team, you will play a pivotal role in driving customer satisfaction and the overall success of our company.Key ResponsibilitiesLead a dedicated team to deliver an exceptional customer experienceSupport the...
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Customer Success Manager
7 days ago
St Albans, Hertfordshire, United Kingdom Concept Resourcing Full time £35,000 - £45,000About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Concept Resourcing. As a key member of our business development team, you will play a pivotal role in driving customer satisfaction and the overall success of our company.Key ResponsibilitiesLead a dedicated team to deliver an exceptional customer experienceSupport the...
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Customer Success Director
1 week ago
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Customer Success Manager
1 week ago
St Albans, Hertfordshire, United Kingdom RecruitMe Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at RecruitMe. As a key member of our organization, you will be responsible for driving customer success and ensuring the highest level of customer experience is delivered.Key ResponsibilitiesCustomer Success Leadership: Lead the customer success team to...
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Customer Success Manager
1 week ago
St Albans, Hertfordshire, United Kingdom RecruitMe Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at RecruitMe. As a key member of our organization, you will be responsible for driving customer success and growth through effective leadership and strategic planning.Key ResponsibilitiesLead the customer success team to ensure timely and efficient delivery of services,...
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Fire Safety Customer Success Lead
3 weeks ago
St Albans, Hertfordshire, United Kingdom Mitchell Maguire Full timeFire Safety Customer Success LeadJob Title: Fire Safety Customer Success LeadIndustry Sector: Customer Support, Client Relations, Office Management, Customer Service Executive, Sales Office Management, Fire Safety, Security Solutions, Fire Protection, Passive Fire Safety, Building Management Solutions, Energy Management Systems, Intelligent Controls, Fire...
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St Albans, Hertfordshire, United Kingdom Mitchell Maguire Full timeJob Description**About the Role**We are seeking a highly skilled Customer Success Manager to join our team at Mitchell Maguire. As a Customer Success Manager, you will be responsible for ensuring the successful implementation and ongoing management of our Fire Detection and Security Systems solutions.Key Responsibilities:Develop and maintain strong...
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St Albans, Hertfordshire, United Kingdom Mitchell Maguire Full timeJob Description**About the Role**We are seeking a highly skilled Customer Success Manager to join our team at Mitchell Maguire. As a Customer Success Manager, you will be responsible for ensuring the successful implementation and ongoing management of our Fire Detection and Security Systems solutions.Key Responsibilities:Develop and maintain strong...
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Client Success Leader
4 weeks ago
St Albans, Hertfordshire, United Kingdom GURLER MAE Recruitment Full time £35,000 - £45,000Position: Client Success Leader Location: St Albans Employment Type: Full Time - Office Based Compensation: £35,000 – 45,000 per annum Company Overview: Gurler Mae is excited to present an opportunity for a Client Success Leader on behalf of our esteemed client. This role is offered on a full-time and permanent basis. (Experience in the Fire and Security...
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Client Success Lead
4 weeks ago
St Albans, Hertfordshire, United Kingdom GURLER MAE Recruitment Full time £35,000 - £45,000Client Success LeadType: Full Time - Office Based GURLER MAE Recruitment is excited to present an opportunity for a Client Success Lead on behalf of our esteemed client. This role is offered on a full-time and permanent basis. (Experience in the Fire and Security sector is essential) As a Client Success Lead, you will possess the ambition and enthusiasm to...
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Client Success Lead
1 week ago
St Albans, Hertfordshire, United Kingdom Investigo Full timeJob Summary:We are seeking a highly skilled and experienced Customer Experience Manager to join our team at Investigo. As a key member of our organization, you will play a crucial role in ensuring the highest level of customer satisfaction and driving business growth.Key Responsibilities:Customer Service Leadership: Provide strategic guidance and support to...
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Client Success Specialist
4 weeks ago
St Albans, Hertfordshire, United Kingdom Mitchell Maguire Full timePosition OverviewClient Success Specialist - Fire Safety SolutionsRole: Client Success Specialist focusing on Fire Safety and Security SolutionsSector: Customer Support, Client Relations Manager, Office Coordinator, Customer Engagement Executive, Sales Support Manager, Fire Safety, Security Solutions, Fire Prevention, Passive Fire Safety, Building Management...
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Strategic Customer Account Manager
4 weeks ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timeExciting Opportunity for a Strategic Customer Account ManagerPremier Foods is on the lookout for a motivated Strategic Customer Account Manager to enhance their business operations. The successful candidate will possess a strategic mindset, exceptional negotiation abilities, and a dedication to fostering successful partnerships.Your primary responsibility...
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Strategic Customer Account Manager
4 weeks ago
St Albans, Hertfordshire, United Kingdom Premier Foods Full timeExciting Opportunity for a Strategic Customer Account ManagerPremier Foods is on the lookout for a proactive Strategic Customer Account Manager to enhance their market presence. The successful candidate will possess a strategic mindset, exceptional negotiation abilities, and a commitment to fostering productive partnerships.Your primary responsibility will...
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Manager of Exams and Academic Success
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St Albans, Hertfordshire, United Kingdom Oaklands College Full timeExaminations and Achievement ManagerPermanent/ Full TimeLocation: St Albans & Welwyn Garden CityKey Responsibilities:• Oversee the administration of public examinations and assessments in partnership with relevant awarding organizations.• Deliver a comprehensive examinations and achievement service that aligns with the College's strategic objectives.•...