Customer Service Representative
2 days ago
About the Role:
We are seeking an experienced Customer Service Representative to join our team at Newman Office Personnel. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries and concerns
- Support the internal sales team with order processing and customer support
- Conduct credit checks for new customers and ensure accurate customer information
- Coordinate delivery dates and schedules with customers and internal teams
- Verify customer codes and discounts, and ensure accurate pricing
- Utilize CRM software to update customer notes and track interactions
- Prepare and present reports to the team on customer trends and sales data
- Perform general administrative tasks to support the customer service team
Requirements:
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in CRM software and Microsoft Office
- Strong analytical and problem-solving skills
- Ability to work collaboratively as part of a team
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- The chance to work with a leading organization in the industry
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