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Customer Service Representative

2 months ago

Bishop's Stortford, Hertfordshire, United Kingdom Newman Office Personnel Full time

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Newman Office Personnel in providing exceptional service to our clients in the services sector. The ideal candidate will have strong communication skills and the ability to analyze customer needs effectively.

Key Responsibilities

  • Respond promptly to customer inquiries and resolve issues in a professional manner
  • Handle and resolve customer complaints in a timely and efficient way
  • Process customer orders and requests with accuracy and attention to detail
  • Provide accurate information about services and timelines to customers
  • Maintain customer records using a central CRM system
  • Ensure customer satisfaction and provide professional customer support

Required Skills

  • Excellent communication and interpersonal skills
  • Ability to analyze customer needs and provide suitable solutions
  • Proficiency in using a CRM software

About Newman Office Personnel

We are a dynamic and growing company that values our employees and provides opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.