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Customer Service Representative
1 month ago
Customer Service Role at Welcome Break
Welcome Break is a leading provider of motorway services, and we are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring that they have a positive experience at our sites.
Key Responsibilities:
- Provide excellent customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
- Work as part of a team to ensure that our sites are clean, safe, and welcoming for our customers.
- Assist with the preparation and serving of food and beverages, as well as maintaining the cleanliness of our food and beverage areas.
- Participate in training and development programs to improve your skills and knowledge, and to enhance your career prospects within the company.
What We Offer:
- A competitive hourly rate of up to £11.60 per hour.
- A £1 meal allowance per shift, as well as free coffee, tea, and fizzy drinks during your shifts.
- Flexible working patterns to fit your lifestyle, including seasonal hours.
- Immediate start in customer service roles, with overtime available.
- Employee discounts at hundreds of retailers, including KFC, Burger King, Starbucks, and Pizza Express.
- Bonus and incentive schemes to reward your hard work and dedication.
- Career progression opportunities from Customer Service to Management through our brilliant training programs.
- Holiday entitlement that increases with service.
- Cycle to work scheme.
- Free onsite parking.
- Uniform provided.
About Welcome Break:
Welcome Break is a leading provider of motorway services, with a reputation for excellence and a commitment to customer satisfaction. We are a dynamic and forward-thinking company, always looking for ways to improve and innovate. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
