Customer Service Representative

4 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a great shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career development and progression within the company.

Requirements

  • Excellent communication and interpersonal skills.
  • A passion for delivering great customer service.
  • Ability to work effectively in a team environment.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Why Join Us?

At Tesco, we are committed to providing our customers with a great shopping experience. As a Customer Service Representative, you will play a key role in achieving this goal, working collaboratively with colleagues to deliver exceptional customer service and drive sales growth.

Our Values

We are proud to be an inclusive and diverse employer, committed to creating a workplace culture that values and respects all colleagues. Our values include:

  • Customer obsession.
  • Integrity.
  • Accountability.
  • Respect.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering great service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].



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