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Customer Service Representative

2 months ago

Bishop's Stortford, Hertfordshire, United Kingdom Chartwells - Independent Full time

About Chartwells - Independent

Chartwells - Independent is a leading provider of food and beverage services to schools, universities, and other educational institutions. We are committed to delivering exceptional customer experiences and providing a safe and healthy environment for our customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for providing excellent customer service, preparing and serving food, and maintaining a clean and safe environment.

Key Responsibilities

  • Food Preparation and Service
    • Prepare and serve high-quality food to our customers
    • Ensure that all food is prepared and presented to a high standard
  • Customer Service
    • Provide exceptional customer service to our customers
    • Respond to customer queries and concerns in a professional and courteous manner
  • Teamwork and Communication
    • Work effectively as part of a team to achieve our goals
    • Communicate effectively with colleagues and management
  • Health and Safety
    • Ensure that all health and safety procedures are followed
    • Report any health and safety concerns to management

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills
    • Ability to work effectively in a team environment
  • Food Preparation and Service Skills
    • Ability to prepare and serve food to a high standard
    • Knowledge of food safety and hygiene procedures
  • Health and Safety Skills
    • Ability to follow health and safety procedures
    • Knowledge of health and safety regulations

What We Offer

  • Competitive Pay and Benefits
    • Competitive hourly rate
    • Opportunities for career advancement
  • Training and Development
    • Training and development opportunities to enhance your skills and knowledge
    • Opportunities for career advancement