Site Administrator

2 weeks ago

Birmingham, Birmingham, United Kingdom Moto Full time

Job Title: Site Administrator - Hospitality

Job Summary: We are seeking an experienced Site Administrator to support our Hospitality team at Frankley Services. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operation of the site, allowing our Site Operations Manager and Department Managers to focus on standards, sales, and customer experience.

Key Responsibilities:

  • Work closely with our cleaning partner, GSA, to deliver site cleanliness standards.
  • Support weekly fire checks and alarm tests, as well as duty checks.
  • Review site maintenance jobs for escalation and quotation on our online platform, escalating where needed to the Site Operations Manager.
  • Be accountable for the implementation of gaming compliance, KPIs, processes, minimizing smart safe peaks, and solving claims on site.
  • Ensure site personal files are maintained by Department Managers, with appropriate handling of sensitive data.
  • Prepare Return to Work documentation, note-taking in ER meetings, onboarding, E-Learning, celebrating success, and being a Dayforce champion.

Requirements:

  • High level of trust, discretion, and confidentiality.
  • Organized, flexible, and able to use own initiative.
  • Excellent written and oral communication skills.
  • Ability to influence at all levels, both internally and externally.
  • Ability to learn and think quickly.
  • Experience in leading a team.
  • Team and delivery focused.
  • Experience of working in a fast-paced and challenging environment.

About Us: Moto is a leading provider of hospitality services, and we are committed to delivering exceptional customer experiences. If you are a motivated and organized individual with a passion for delivering excellent service, we would love to hear from you.

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