Site Operations Coordinator

4 weeks ago


Birmingham, Birmingham, United Kingdom Moto Full time
Site Administrator Opportunity

At Moto, we are seeking an experienced administrator to support our site. As a Site Administrator, you will take responsibility for day-to-day site administration activities, allowing the Site Operations Manager and Department Managers to focus on standards, sales, and the customer and colleague experience.

You will work closely with site colleagues at all levels, Central Support, and external business partners to ensure that your own and your site's targets are collaboratively delivered.

We offer:

  • Up to 60% colleague discount for you, family, and friends
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities, including funded qualifications, leading to the next step in your career as a Department Manager

Your key responsibilities will include:

  • Working closely with GSA, our cleaning partner, to deliver site cleanliness standards
  • Consulting on the department uniform spend to ensure site budget is achieved annually
  • Supporting weekly fire checks and alarm tests, and duty checks once weekly
  • Reviewing site maintenance jobs for escalation and quotation on our online platform, escalating where needed to the Site Operations Manager
  • Accountable for the delivery and relationship at site for ground works
  • Accountable for the implementation of gaming compliance, KPIs, processes, minimizing smart safe peaks, and solving claims when on site
  • Ensuring the site personal files are maintained by Department Managers, with the appropriate handling of sensitive data
  • Preparing Return to Work documentation, note-taking in ER meetings, onboarding, E-Learning, celebrating success, and being a Dayforce champion
  • Supporting Department Managers with recruitment in peak times
  • Supporting the resolution of customer issues in a timely manner

Key Skills/Experience:

  • High level of trust, discretion, and confidentiality
  • Organized, flexible, and able to use own initiative
  • Excellent written and oral communication skills
  • The ability to influence at all levels, both internally and externally
  • Ability to learn and think quickly
  • Experience in leading a team
  • Team and delivery-focused
  • Experience of working in a fast-paced and challenging environment


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