Operations Support Specialist

3 weeks ago


Cheltenham, United Kingdom i2i Recruitment Full time
Operations Support Specialist
Full Time, Permanent
Salary: £23,886 per annum

As a vital member of the Operations Team, you will collaborate closely with the Operations Manager and provide essential support to the Scheduling team. We are looking for a proactive team player who excels in time management and possesses a strong desire to learn and grow.

Key Responsibilities:
  • Oversee inventory management and distribution of equipment and uniforms for engineers.
  • Coordinate with suppliers to procure necessary equipment for engineers.
  • Assist the Operations Manager and Technical Manager with various operational tasks.
  • Maintain accurate records to ensure that Engineer Health and Safety qualifications are current.
  • Ensure that all engineer equipment is compliant and properly calibrated.
  • Organize fleet service and MOT appointments, as well as vehicle rentals.
  • Manage hotel accommodations for engineers.
  • Support the Technical Manager in planning engineer audits.
  • Delegate tasks to Franchisee engineers for Regional Partner work.
  • Monitor and ensure timely completion of Regional Partner assignments.
  • Provide general administrative support within the office.

Candidate Profile:
  • Exceptional communication skills, both verbal and written, along with proficiency in computer applications.
  • Strong organizational abilities, capable of thriving under pressure and managing time effectively.
  • A collaborative team player.
  • Regularly report to the Operations Manager, both formally and informally, as needed.
  • Ensure that management has access to all relevant statistics and information to optimize operational efforts.
  • Maximize the effective use of work time.
  • Participate in operations meetings and training sessions as required.
  • Maintain clear communication with both operations and sales departments.


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