Receptionist

6 days ago


Reading, Reading, United Kingdom Source4 Personnel Solutions Full time
Job Summary:

Source4 Personnel Solutions is seeking a highly skilled and organized Receptionist to manage the main switchboard and Head Office front desk. As the first point of contact for internal and external customers, you will be responsible for creating a positive and welcoming environment. This role involves answering and redirecting phone calls, greeting visitors, providing administrative support, and ensuring that the reception area is kept clean and presentable.

Key Responsibilities:
  • Switchboard Management: Answer and redirect phone calls in a timely and courteous manner. Ensure all telephone inquiries are addressed efficiently and politely.
  • Front Desk Management: Greet and assist visitors professionally, ensuring a positive first impression. Maintain a clean, tidy, and organized reception area. Manage visitor logs and issue visitor badges as required.
  • Administrative Support: Provide general administrative support to the office team. Receive, sort, and distribute incoming and outgoing mail according to company procedures. Perform facilities administration duties, including coordinating meeting room bookings, managing office supplies, and liaising with external vendors.
  • Customer Service: Deliver high standards of customer service to both internal and external customers. Handle customer inquiries and issues with professionalism and efficiency.
Person Specification:
  • Skills and Experience: Demonstrates excellent interpersonal and communication skills, both verbal and written. Experience in a receptionist, front desk, or customer service role is desirable. Proficient in using telephone systems and basic office software (e.g., Microsoft Office Suite).
  • Personality and Attributes: Strives to deliver high standards of customer service. Happy and able to work independently with minimal supervision. Capable of multitasking and handling a variety of responsibilities in a fast-paced environment. Flexible and adaptable, with the ability to handle unexpected situations calmly and effectively.

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