GP Receptionist

2 weeks ago


Reading, Reading, United Kingdom Dr Mittal & Partners Full time

About Dr. Mittal & Partners

We are a dynamic and patient-centered medical practice seeking a highly skilled and enthusiastic individual to join our front desk team as a GP Receptionist. As a key member of our administration team, you will be responsible for providing exceptional patient care and support to our patients and healthcare professionals.

Main Responsibilities

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a timely and professional manner.
  • Manage patient appointments, ensuring efficient scheduling and minimizing wait times.
  • Handle patient medical records with confidentiality and accuracy, adhering to practice policies and procedures.
  • Develop and maintain a thorough understanding of our clinical system (EMIS Web) to effectively support our healthcare team.
  • Collaborate with our clinical team to ensure seamless communication and coordination of patient care.
  • Participate in ongoing training and professional development to enhance your skills and knowledge.

Requirements

  • GCSE or equivalent in English and Maths.
  • Experience in a customer-facing role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Proficiency in Microsoft Office and ability to learn our clinical system (EMIS Web).

What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive training, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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