Part Time Gp Surgery Receptionist

6 months ago


Reading, United Kingdom Wargrave Surgery Full time

**Wargrave Surgery**
**Job Description - Practice Receptionist**

**JOB TITLE: RECEPTIONIST**

**RESPONSIBLE TO**:Lead Receptionist

**RESPONSIBLE FOR**:N/A

**JOB PURPOSE**:To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients

**MAIN DUTIES AND RESPONSIBILITIES**

**1. **Greet patients and visitors to the practice.

Book in, amend and cancel patient appointment inline with practice appointments procedures
**2. ** ensuing optimum efficiency of the appointment system.

Ensure those patients without appointments but who need 'urgent consultations’ are booked
**3. ** into appropriate slots and referred to a GP where necessary.

Receive and accurately record requests for home visits, assessing urgency in accordance
**4. ** with the Practice’s protocols.

**5. **Ensure computerised appointment system is up-to-date.

**6. **Respond and/or redirect all patient and visitor requests accordingly.

Explain practice arrangements and formal requirements to new patients and temporary
**7. ** residents, ensure procedures are completed.

Ensure information is acquired and the correct process is followed for the Doctors message
**8. ** book.

Advise patients of relevant charges to their bookings in a timely manner ensuring further
**9. ** options are available.

Produce repeat prescriptions according to practice procedures and ensure timely distribution
**10. ** of completed prescriptions.

**11. **Ensure correspondence, reports, results etc. are filed electronically in correct patient record.

**12. **Ensure reception and waiting areas are kept neat and tidy

**13. **Re-stocking of information leaflets as appropriate

Answering incoming telephone calls, ensuring calls are documented and redirected
**14. ** accordingly.

**15. **Undertake administration tasks as allocated on rota organised by Lead Receptionist.

**16. **Action start and end of day procedures once full training has been provided.

**18. **Regularly check tasks on Emis to check all messages have been actioned.

Work safely at all times in accordance with Legislative requirements and Practice Policy and
**19.**

Procedures.

This job description is not exhaustive and may be adjusted periodically after review and
**20. **consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

Updated March 2021 SF

**EQUIPMENT, MACHINERY & SYSTEMS**

Personal Computer system including internet activity which is utilised as a means of
**1. **communication both internally and externally

Practice Clinical System (Emis) to manage and record patient appointments, inputting
**2. ** patient registration data, accessing patient data as necessary and when undertaking audits

**3. **Scanning/photocopying machines.

The post-holder is responsible for, in concert with others, maintaining the accuracy of the
**4.**

Practice’s Clinical System (Emis)

**ASSIGNMENT OF WORK**

The post-holder’s work assignment is determined by the requirements of the Practice,
Lead Receptionist and the patients.

The Lead Receptionist provides immediate line-management for the post-holder. The post holder may take instruction on a day to day basis from a Senior Receptionist.
However, the post-holder is expected to be self-directed and self-motivated using their

own initiative and requiring minimum input from the Practice Manager. The Post-holder’s work is formally reviewed by annual appraisal.

The post-holder must be proactive in forward planning, identifying and implementing improvements within and beyond their key result areas, anticipating and communicating future internal and external requirements.

**DECISIONS & JUDGEMENTS**

The post-holder is required to use her/his own initiative when dealing with problems and to make any reasonable and necessary decisions on events as they occur, including:

- Establishing and maintaining effective lines of communication with the GPs, Practice

Manager and Lead Reception
- Communicating clearly and effectively with staff to aid the smooth running of the Practice.
- Responding to requests or queries for support as they arise in an appropriate and timeous manner.
- Prioritising workload and requests for support.
- Making the most effective use of resources available.
- Using judgement and experience in helping to determine the relevant urgency of or requests for information received from patients and other external organisations.

**MOST CHALLENGING PART OF THE JOB**

**1. **Managing the many conflicting priorities that the post requires

**2. **Ensuring clear protocols for the prioritisation of work.

**3. **Provid


  • Medical Receptionist

    5 months ago


    Reading, United Kingdom Tilehurst Surgery Partnership Full time

    Tilehurst surgery has a diverse population of 14,800. We are active members of our Reading West PCN which has a total of 44,000 patients. We are a high earning reputable practice within easy reach of London and Oxford and with excellent local schools. The premises are practice-owned, purpose built (having had a major building extension completed in Autumn...

  • Salaried GP

    7 days ago


    Reading, United Kingdom Mortimer Surgery Full time

    Job summary GP Post Salaried Mortimer Surgery Mortimer Reading Berkshire Unique opportunity for new, experienced or currently practising GP to join well balanced forward thinking team. Very competitive and negotiable terms and conditions, for the right person, irrespective of experience 4 - 6 sessions considered Semi-rural GMS Training practice ...

  • Salaried GP

    3 months ago


    Reading, United Kingdom Balmore Park GP Surgery Full time

    Job summary Thepost-holder will manage a personal list and deal with a wide range of healthneeds in a GP primary care setting, ensuring the highest standards of care forall registered and temporary patients. The post-holder will conduct bothon-call duty doctor sessions and regular routine sessions during a normalworking week. Main duties of the...

  • Receptionist

    6 hours ago


    Reading, United Kingdom Wargrave Surgery Full time

    Job summary We are currently looking for enthusiastic people with excellent communication skills.The main purpose of a Receptionist at Wargrave Surgery is to greet patients and visitors in an effective and courteous manner and to provide an efficient and polite telephone enquiry service.The appointee will proactively communicate information between relevant...

  • Medical Receptionist

    5 months ago


    Reading, United Kingdom Pangbourne Medical Practice Full time

    **Dr R Woolley ** Dr B Barrie **Dr M Manjdadria ** Dr T Morgan **Mrs R Barker** Pangbourne Medical Practice We’re a well-regarded NHS GP Surgery located alongside the River Thames in the bustling village of Pangbourne, near the outskirts of Reading, Berkshire. We’re looking to recruit a part time medical receptionists to join our friendly team. There...

  • Receptionist

    1 week ago


    Reading, United Kingdom Wargrave Surgery Full time

    Job summary We are currently looking for enthusiastic people with excellent communication skills. The main purpose of a Receptionist at Wargrave Surgery is to greet patients and visitors in an effective and courteous manner and to provide an efficient and polite telephone enquiry service. The appointee will proactively communicate information...

  • GP Clinical Lead

    2 weeks ago


    Reading, Reading, United Kingdom Balmore Park GP Surgery Full time

    Job SummaryThe post-holder will manage a personal list and deal with a wide range of health needs in a GP primary care setting, ensuring the highest standards of care for all registered and temporary patients.Main DutiesThe post-holder will conduct both on-call duty doctor sessions and regular routine sessions during a normal working week. Key...

  • Salaried GP

    3 months ago


    Reading, United Kingdom Swallowfield Medical Practice Full time

    Job summary Dr Will Beacham, Dr RajuPrabhakar, Dr Lucy Dugmore, Dr Debbie Milligan & Dr Victoria Bates arelooking to recruit an energetic and hardworking salaried GP to join the team, tocomplement our already established team of clinicians. Our training practice currentlyhas five full time GP Partners, three salaried GPs and one long-term locum...

  • Part-time Receptionist

    6 months ago


    Reading, United Kingdom Sascron Car Supermarket Full time

    **Sascron Car Supermarket**, based between Basingstoke and Reading, are looking to recruit Three Part Time Receptionists to work the following hours: **1pm - 6pm - Monday to Friday** Hourly rate is £11.00 Duties to include; - Meet and greet customers - Answer telephones - Ensure reception and customer facing areas are kept clean and tidy This a...

  • Receptionist

    5 months ago


    Reading, United Kingdom Ramsay Health Care Full time

    Job Description Receptionist Location: Berkshire Independent Hospital, Reading Hours: 37.5 hours per week, Full-time **Salary**: Depending on experience + Benefits Summary: The Berkshire Independent Hospital is one of Berkshire’s leading private hospitals with an excellent reputation for delivering high quality healthcare, treatments and services. The...

  • Receptionist

    5 months ago


    Reading, United Kingdom Archvale Full time

    Job role: Receptionist Job type: Permanent Location: Westwood Road Surgery **Salary**: £11.90 Working hours: Part time. Working days and hours are TBC **About Us** We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care...

  • Part-time Cleaner

    5 months ago


    Reading, United Kingdom Dentalcare Group Full time

    **_Discover your smile, come work with us!_** Here at Dentalcare Group, we are looking for a Cleaner to join our practice in Dentalcare Pangbourne. We are an NHS/Private practice who pride ourselves in putting our patients first and ensuring that we provide the best care. **The Role & Responsibilities** - Clean thoroughly the surfaces, sinks, floors, and...


  • Reading, Reading, United Kingdom Balmore Park GP Surgery Full time

    About the RoleBalmore Park GP Surgery is seeking a highly skilled and motivated Salaried General Practitioner to join our team. As a Salaried GP, you will be responsible for providing high-quality patient care, managing a personal list, and dealing with a wide range of health needs in a GP primary care setting.Main ResponsibilitiesUndertake a variety of...


  • Reading, United Kingdom London Street Surgery Full time

    **Job description and person specification** **Job title **Receptionist **Line manager **Senior Receptionist/Care Coordinator **Accountable to **Practice Manager **Hours per week **30 **Duration of contract **9 months with potential to extend **Job summary** To be responsible for undertaking a wide range of reception duties and the provision of...


  • Reading, Reading, United Kingdom Balmore Park GP Surgery Full time

    Job SummaryAs a Salaried GP at Balmore Park GP Surgery, you will be responsible for managing a personal list of patients and providing a wide range of healthcare services in a GP primary care setting. You will ensure the highest standards of care for all registered and temporary patients, conducting both on-call duty doctor sessions and regular routine...

  • Receptionist

    6 months ago


    Reading, United Kingdom Parkside Family Practice Full time

    **PARKSIDE FAMILY PRACTICE JOB DESCRIPTION Job Title**: Receptionist/Telephonist Accountable to: Reception Manager Duties: Reception, Appointments, Telephone Site: Woodley and Wokingham road sites To greet patients cheerfully and at all times maintain a high practice image. To answer telephone and deal with requests for appointments and information as laid...

  • Medical Receptionist

    5 months ago


    Reading, United Kingdom Emmer Green Surgery Full time

    We have an exciting opportunity for an experienced receptionist to join a friendly and high achieving General practice with circa 12,000 patients. Previous general practice experience is preferred, but not essential as training will be provided. We are looking for someone who is flexible with excellent communication, customer service and interpersonal...

  • Community Paramedic

    1 week ago


    Reading, United Kingdom Mortimer Surgery Full time

    Job summary Mortimer GP Surgery is in a semi rural area close to Reading providing high quality care to 11,000 patients. We have a new and exciting opportunity for a paramedic to join our hard-working team. Working Days - Mondays, Tuesday and either Wednesdays or Thursdays (3 days per week)s 2 Paramedics already in place Mentor supervising ...

  • Medication Dispenser

    3 months ago


    Reading, United Kingdom Mortimer Surgery Full time

    Job summary GP Surgery in a semi rural area close to Reading seeks a Dispenser to work as part of a Team. Attractive location, 45 minutes from London, Oxford and the South Coast, with excellent relations with secondary care and community supporting services High QOF achieving practice covering 11500 patients on one site 8 GPs, 4 practice nurses and...


  • Reading, United Kingdom Dentalcare Group Full time

    **_Discover your smile, come work with us!_** Here at Dentalcare Group, we are looking for an enthusiastic and passionate Part-Time Dental Receptionist to join our practices in Dentalcare Pangbourne. We are an NHS/Private practice who pride ourselves in putting our patients first and ensuring that we provide the best care. **About The Role** - Hours - We...