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Customer Service Representative

2 months ago

Reading, Reading, United Kingdom Office Angels Full time

Job Summary:

Office Angels is seeking a highly organized and customer-focused individual to fill the role of Receptionist in a dynamic car dealership environment.

Key Responsibilities:

  • Greeting and Directing Visitors: Ensure a warm and welcoming experience for clients and visitors, directing them to the appropriate departments or individuals as needed.
  • Phone and Message Management: Answer phone calls, take messages, and forward calls to the relevant recipients in a timely and efficient manner.
  • Reception Area Maintenance: Maintain a clean and presentable reception area, adhering to high standards of organization and aesthetics.
  • Administrative Support: Provide administrative assistance with tasks such as filing, photocopying, and data entry, ensuring accuracy and attention to detail.
  • Client Support: Offer general assistance and information to clients and visitors, demonstrating a friendly and approachable attitude.

Requirements:

  • Previous Experience: Previous experience as a Receptionist or in a similar customer service role is highly desirable.
  • Communication Skills: Excellent verbal and written communication skills are essential for success in this position.
  • Organizational Abilities: Strong organizational and multitasking abilities are necessary to manage multiple tasks and priorities effectively.
  • Technical Skills: Proficiency in Microsoft Office Suite is required for administrative tasks.
  • Attitude and Approach: A friendly and approachable attitude is essential for providing excellent customer service.

Benefits:

  • Weekly Pay: Receive weekly pay for your work.
  • Holiday Entitlement: Enjoy 28 days holiday + Bank Holidays.
  • BOOST Benefits: Access the BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers.