Rent Income Officer

6 days ago

London, Greater London, United Kingdom Major Housing Association Full time
Job Description

Job Title: Rent Income Officer

Job Type: Permanent, Full-Time

Company: Major Housing Association

Location: Flexible – Canning Town office and remote working

Salary: £25,000 - £35,000 per annum (dependent on experience)

About Us:

Major Housing Association is a dynamic and growing organisation focused on providing affordable housing solutions. We manage fewer than 200 properties scaling up to 700 in build and are dedicated to creating sustainable communities through our build to rent model.

The Role:

As a Rent Income Officer, you will play a crucial role in managing rent collection and arrears recovery, ensuring the financial health of our association while supporting our tenants to maintain their tenancies. You will work closely with tenants, providing advice and support on income management, and will use Arthur Property Management Software to manage data and communications effectively.

Key Responsibilities:

  • Manage the collection of rent and service charges, ensuring timely payments.
  • Monitor and manage rent arrears, initiating contact with tenants to agree on repayment plans.
  • Provide advice to tenants on financial matters, including budgeting and accessing benefits.
  • Utilise Arthur Property Management Software for data management and reporting.
  • Prepare and issue legal notices, and represent the association in court proceedings if necessary.
  • Maintain accurate records and prepare reports on rent collection and arrears.

What We Offer:

  • Salary: £25,000 - £35,000 per annum, dependent on experience.
  • Flexible Working: A blend of office-based work in Canning Town and remote working from home.
  • Permanent Position: Long-term career opportunity with a growing housing provider.
  • Professional Development: Opportunities for training and career advancement.

About You:

  • Experience in rent collection, arrears management, or a similar role within housing or property management.
  • Strong communication and negotiation skills.
  • Proficiency in using property management software, with experience in Arthur Property Management Software being an advantage.
  • A proactive approach to supporting tenants and managing workload independently.

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