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Business Operations Coordinator

2 months ago

Dundee, Dundee City, United Kingdom Pertemps Full time
Business Support Assistant

We are seeking a highly organized and detail-oriented Business Support Assistant to join our team at Pertemps. As a key member of our dynamic team, you will provide administrative support to ensure the smooth operation of our business.

Key Responsibilities:
  • Appraise situations to develop solutions and resolve problems.
  • Collate, check, and organize returns.
  • Contribute to the continuous improvement of processes and procedures.
  • Create, update, and maintain files and records.
  • Handle routine One Contact Centre enquiries.
  • Perform digital tasks, including data input, word processing, minute-taking, and using a variety of software packages.
  • Follow routine procedures and use initiative to make decisions.
  • Maintain and update service mailboxes, as required.
  • Prepare standard reports and process financial documentation.
  • Handle confidential and sensitive information with discretion.
  • Reception duties, including dealing with routine service-related enquiries from the public.
  • Record and monitor expenditure.
  • Exchange information with colleagues and the public as part of routine operations.
  • Perform general business support tasks, such as cash handling, mail duties, photocopying, and scanning.
  • Ensure compliance with data protection laws, particularly in the processing of personal and sensitive information, in line with the council's privacy statements.
  • Adhere to HR data protection policies in the management of employees.
Essential Skills/Qualifications:
  • Strong organizational and problem-solving skills.
  • Proficiency in digital tasks and software usage.
  • Ability to handle confidential information.
  • Excellent communication skills for working with the public and internal staff.
  • Prior experience in business support or administration is preferred.