Business Operations Coordinator

1 week ago


Dundee, Dundee City, United Kingdom Insights Full time
About the Role

We are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at Insights. As a key member of our Business Support team, you will play a vital role in ensuring the smooth operation of our office and providing exceptional customer service to our colleagues and clients.

Key Responsibilities
  • Manage meeting bookings and room set-ups for our two office locations in Dundee, ensuring seamless coordination and timely execution.
  • Partner with the global business to deliver excellent customer service and timely fulfillment of tasks.
  • Support travel arrangements, handle incoming calls, and welcome visitors at reception, providing a warm and professional welcome to our guests.
  • Reconcile expenses and process invoices for our travel and catering partners, ensuring timely and accurate financial management.
  • Provide diary management support and reception cover as needed, ensuring continuity and efficiency in our operations.
  • Ensure team monthly expense claims are completed via Concur in a timely manner, maintaining accurate records and meeting deadlines.
  • Receive, log, investigate, and resolve customer queries in a way that builds client loyalty and delivers a legendary customer experience.
What We Offer
  • 35 days of holiday time
  • Discretionary Annual Bonus
  • Private Medical Insurance
  • Pension Plan
  • Health Cash Plan
  • Life Assurance
  • Electric Car Scheme
  • My Advantage - Employee Discounts
  • Critical Illness cover
  • Employee Assistance Program
  • Holiday purchase option
  • Flexible working

We are committed to creating a space where you belong, where you can be yourself and grow as an individual. Our colourful solutions help people see themselves and others in a new light, and we're dedicated to fostering a culture that celebrates difference and welcomes everybody.



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