Business Operations Coordinator

6 days ago

Dundee, Dundee City, United Kingdom Insights Learning & Development Ltd Full time
Job Title: Business Support Coordinator

At Insights Learning & Development Ltd, we're seeking a highly organized and detail-oriented Business Support Coordinator to join our team. As a key member of our global business, you will play a vital role in ensuring excellent and timely customer service and fulfillment.

Key Responsibilities:
  • Meeting and Event Management: Partner with the global business to book meeting rooms, arrange catering, and ensure seamless event execution.
  • Travel and Catering Support: Assist with travel arrangements, reconcile expenses, and process invoices for our travel and catering partners.
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve issues in a timely and professional manner.
  • Administrative Support: Manage shared email inboxes, maintain customer records, and perform other administrative tasks as needed.
  • Team Support: Collaborate with the team to achieve business objectives, provide diary management support, and cover reception duties as required.
Requirements:
  • Customer Service Experience: Proven experience in dealing with customers, either in person or via phone/email.
  • Communication Skills: Excellent communication and interpersonal skills to work effectively with diverse teams and stakeholders.
  • Organizational Skills: Strong organizational and time management skills to prioritize tasks and meet deadlines.
  • Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Environment: A collaborative and inclusive work environment.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we'd love to hear from you

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