Business Operations Coordinator
4 days ago
As a Business Support Coordinator at Insights Learning & Development Ltd, you will play a vital role in ensuring the smooth operation of our global business. Your primary focus will be on providing exceptional customer service and support to our colleagues and clients.
Key Responsibilities:- Meeting and Event Management: Assist in the organisation of internal and external meetings and events, including booking rooms, catering, and logistics.
- Travel and Catering Support: Coordinate travel arrangements, reconcile expenses, and process invoices for our travel and catering partners.
- Customer Service: Provide support around call and meeting scheduling, screen and direct emails, and respond to customer queries in a timely and efficient manner.
- Diary Management and Reception Cover: Assist with diary management, reception cover, and provide administrative support as needed.
- Expense and Invoice Processing: Reconcile expenses and process invoices for our travel and catering partners using our Finance and purchase order systems.
- Customer Service Experience: Proven experience in dealing with the public and colleagues from events, reception, meetings, or travel planning.
- Strong Communication Skills: Excellent communication skills to collaborate effectively with a variety of people and teams to accomplish tasks.
- Agility and Adaptability: Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects and activities seamlessly.
- Teamwork and Collaboration: Willingness to work as part of a team to support the needs of the business both virtually and physically at our office locations.
We offer a range of benefits to support your well-being and career development, including:
- 35 days holiday
- Discretionary Annual Bonus
- Private Medical Insurance
- Income Protection
- Pension Plan
- Health Cash Plan
- Life Assurance
- Electric Car Scheme
- Gymflex
- Employee Giving
- My Advantage – Employee Discounts
- Critical Illness cover
- Employee Assistance Program
- Holiday purchase option
- Flexible working
We're committed to creating a culture that celebrates diversity, inclusion, and belonging. We believe that everyone deserves to feel valued, respected, and supported in their role. If you're passionate about delivering exceptional customer service and support, we'd love to hear from you.
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