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Business Operations Assistant

1 month ago

Dundee, Dundee City, United Kingdom Insights Learning & Development Ltd Full time

Job Summary

We are seeking a highly organized and detail-oriented Business Support Coordinator to join our team at Insights Learning & Development Ltd. As a Business Support Coordinator, you will play a critical role in ensuring the smooth operation of our global business.

Key Responsibilities

  • Manage meeting room bookings and coordinate with meeting bookers to ensure rooms are set up as required.
  • Organize and set up catering for internal meetings and events.
  • Reconcile expenses and process invoices for travel and catering partners.
  • Provide support with call and meeting scheduling, as well as diary management and reception cover.
  • Screen, direct, and action mail and email as needed, liaising with relevant teams to ensure timely resolution.
  • Ensure team monthly expense claims are completed in a timely manner.
  • Receive, log, investigate, and resolve customer queries in a way that builds client loyalty.

Requirements

  • Customer service experience in dealing with the public and colleagues.
  • Strong communication skills to collaborate effectively with various teams.
  • Ability to work under pressure and prioritize tasks efficiently.
  • Experience handling high volumes of email and providing excellent customer service.

What We Offer

  • 35 days holiday
  • Discretionary Annual Bonus
  • Private Medical Insurance
  • Income Protection
  • Pension Plan
  • Health Cash Plan
  • Life Assurance
  • Electric Car Scheme
  • Gymflex
  • Employee Giving
  • My Advantage – Employee Discounts
  • Critical Illness cover
  • Employee Assistance Program
  • Holiday purchase option
  • Flexible working

About Us

At Insights Learning & Development Ltd, we're dedicated to creating a space where everyone belongs. We're committed to fostering a culture that celebrates diversity and inclusion, and we're passionate about helping people see themselves and others in a new light.