SAP Support Specialist
4 weeks ago
We are seeking a highly skilled SAP S4/HANA Support Analyst with a strong understanding of the SAP modules and ability to capture and manage business user requirements in a fast-paced, deadline-driven environment.
Key Responsibilities- Monitor the SAP S4/HANA application suite, analyze reports from the system or third parties, and follow defined processes to solve the problem or escalate it.
- Suggest, recommend, and implement processes in collaboration with the IT team.
- Perform regular health checks and recommend and execute required remedial actions to achieve a stable and resilient platform.
- Support a demanding global user base receiving new functionality in an agile environment with a sharp focus on the timely management of customers and stakeholders.
- Accountable for SAP 1st and 2nd line Incident & Problem Management with a working knowledge of Change, Incident, and Problem management techniques.
- Liaise and prioritize requests with end users and proactively resolve them.
- Assist in coordinating SAP technical activities with 3rd Parties towards seamlessly implementing change and formulating change requests to the newly implemented templated solution.
- Perform configuration analysis, reporting, and administration of SAP roles.
- Maintain up-to-date documentation as a reference point for the Team.
- University degree desired.
- Strong SAP experience (min 3-5 years) - within automotive and/or manufacturing is advantageous.
- Experience across the SAP Modules: EWM/WM with Transportation Management highly desirable.
- Knowledge of functionalities of master data, manufacturing, and integration to logistics, MM, and PP.
- Experience in SAP S/4 HANA implementations.
- Experience in managing user profiles and creation, cleansing, loading, and extracting data.
- An understanding of managing and organizing Fiori tiles.
- SAP Business Analysis experience across the investigation, analysis, design, build, and testing of applications.
- Working knowledge of SAP and the integration points with other modules.
- SAP S4 Extended Warehouse Management - essential.
- SAP S4 Transportation Management - desirable.
- SAP S4 Production planning - desirable.
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