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Workshop Operations Manager

2 months ago

Tyne and Wear, United Kingdom Solus Accident Repair Centres Full time
Job DescriptionRole Overview

As a key member of the Solus Accident Repair Centres team, we are seeking an experienced Workshop Manager to lead our workshop team in producing high-quality repairs that meet the needs of our customers.

Key Responsibilities

Leadership and Team Management:

• Lead and motivate the workshop team to achieve exceptional results and maintain a positive working environment.

Repair Centre Operations:

• Oversee the efficient and effective operation of the workshop, ensuring that all repairs are completed to the highest standards and on time.

Customer Focus:

• Work closely with customers to understand their needs and preferences, and ensure that our services meet their expectations.

Continuous Improvement:

• Identify opportunities for process improvements and implement changes to enhance the quality and efficiency of our repair services.

Collaboration and Communication:

• Foster strong relationships with colleagues across the business to ensure seamless communication and collaboration.

Requirements and Qualifications

• Proven experience in a workshop management or leadership role, preferably in the accident repair industry.

• Strong leadership and team management skills, with the ability to motivate and inspire others.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

• Ability to work in a fast-paced environment and prioritize tasks effectively.

• Strong problem-solving and analytical skills, with the ability to identify and implement process improvements.

What We Offer

• Competitive salary and benefits package.

• Opportunities for career development and progression within the business.

• Collaborative and supportive work environment.

• Recognition and rewards for outstanding performance.