Workshop Team Lead

4 weeks ago


Tyne and Wear, United Kingdom Halfords Full time
Workshop Controller Job Description

As a Workshop Controller at Halfords, you will be responsible for the smooth operation of the Workshop team on a daily basis. You will allocate tasks to the team based on technical requirements and customer demand, ensuring that all colleagues are updated on commercial priorities and focused on delivering exceptional customer experiences.

This is an exciting opportunity to join our team and contribute to our success story in getting the nation safely back on the move. As a technically trained individual with experience in managing and supervising a team, you will be responsible for driving performance and delivery, while also developing colleagues through technical training and mentoring.

Key responsibilities include:

  • Managing and supervising a team of technicians to ensure efficient and effective delivery of services
  • Allocating tasks and resources to meet customer demand and technical requirements
  • Developing and implementing processes to improve efficiency and productivity
  • Providing technical support and guidance to the team as needed
  • Collaborating with other departments to ensure seamless communication and delivery

Benefits of working at Halfords include:

  • Competitive salary and bonus structure
  • Opportunities for career development and progression
  • Access to hybrid training and IMI-approved continuous development
  • Discounts on Halfords products and services
  • Health and wellbeing benefits

Requirements:

  • Technically trained to Level 3 in Light Vehicle Maintenance standard or equivalent
  • Experience in managing and supervising a team
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Why Halfords?

We are a leading retailer of motoring and cycling products and services, and the UK's largest Automotive service, maintenance and repair business. We are committed to delivering exceptional customer experiences and are looking for talented individuals to join our team.


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