Workshop Controller
3 months ago
Are you a Vehicle Technician/Car Mechanic looking for the next step?
Take your experience to the next level in this role, leading the Workshop team to deliver technical excellence. You’ll work closely with the Front of House team to deliver market-leading services and ensure that every customer gets the best possible experience.
You’ll allocate jobs to your team based on technical aspects and customer demand. If demand exceeds capacity, you’ll also provide technical support. As well as leading and mentoring the team, you’ll be a dab hand with customers, clearly outlining options and implications of work required.
Working with the Centre Manager you’ll maximise capacity in the workshop and implement an effective deployment plan. And with your team, you’ll deliver against sales margin and profit targets, as well as customer service metrics, setting the highest standards.
To be a success in this role you’ll need:
Level 3 in Light Vehicle Maintenance standard, or equivalent time servedTechnical QC trainedExperience of working in the automotive industryExperience of supervising / managing othersExperience of delivering coaching/training in the moment to colleaguesExcellent communication skillsA track record of success in delivering against targetsExperience of building great relationships across a large teamExperience of meeting compliance standards across Health and Safety and qualityExperience with or an aptitude for learning in-house systemsExperience of labour force scheduling, with proven time management skillsA current full valid driving licenceWe know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
Store discount, with 25% off most products across Halfords and TredzEmployee discount, with up to 50% off your garage bills at Halfords AutocentreDiscount on Halfords Breakdown Cover, with bike cover as standard for all annual policiesDiscounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and moreEmployee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a weekFantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reducedLife insuranceUniformOption to join our Sharesave scheme: save to purchase shares at a 20% discountCycle to Work schemeWagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the futureHealth Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being servicesWe’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
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