Workshop Team Lead
1 month ago
We are seeking a highly skilled and experienced Workshop Controller to join our team at Halfords. As a key member of our operations team, you will be responsible for the smooth running of our Workshop team on a day-to-day basis.
Key Responsibilities- Allocate jobs to the Workshop team based on technical requirement and customer demand.
- Hold daily huddles to ensure all colleagues are updated on commercial priorities and focused on exceeding customer expectations.
- Technically train and mentor the Workshop team to develop their technical capabilities.
- Provide technical support to the team where demand requires it.
- Promote the Halfords Values and instil these in the team.
- Technically trained to Level 3 in Light Vehicle Maintenance standard, or equivalent time served.
- Experience of managing/supervising a team/workshop to drive performance and delivery.
- Excellent customer approach - ability to communicate clearly and simply to customers.
- Experience of developing colleagues through delivery of technical training.
- Experience of exceeding customer metrics - working with management to support in driving key metrics and KPI's.
- Experience of meeting compliance standards across Health and Safety and quality.
- Experience of labour force scheduling, with proven time management skills.
- Must hold a current full valid driving licence.
We are the UK's leading retailer of motoring and cycling products and services, and the UK's largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
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Workshop Team Lead
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Tyne and Wear, United Kingdom Halfords Full timeWorkshop Controller Job DescriptionAs a Workshop Controller at Halfords, you will be responsible for the smooth operation of the Workshop team on a daily basis. This includes allocating jobs to the team based on technical requirements and customer demand, as well as holding daily huddles to ensure all colleagues are updated on commercial priorities and...
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Workshop Team Lead
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Tyne and Wear, United Kingdom Halfords Full timeWorkshop Controller Job DescriptionAs a Workshop Controller at Halfords, you will be responsible for the smooth operation of the Workshop team on a daily basis. This includes allocating jobs to the team based on technical requirements and customer demand, as well as holding daily huddles to ensure all colleagues are updated on commercial priorities and...
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Workshop Team Lead
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Tyne and Wear, United Kingdom Halfords Full timeWorkshop Controller Job DescriptionAs a Workshop Controller at Halfords, you will be responsible for the smooth operation of the Workshop team on a daily basis. You will allocate tasks to the team based on technical requirements and customer demand, ensuring that all colleagues are updated on commercial priorities and focused on delivering exceptional...
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Workshop Team Lead
4 weeks ago
Tyne and Wear, United Kingdom Halfords Full timeWorkshop Controller Job DescriptionAs a Workshop Controller at Halfords, you will be responsible for the smooth operation of the Workshop team on a daily basis. You will allocate tasks to the team based on technical requirements and customer demand, ensuring that all colleagues are updated on commercial priorities and focused on delivering exceptional...
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Tyne and Wear, United Kingdom Halfords Full timeWorkshop Controller Job DescriptionAs a Workshop Controller at Halfords, you will be responsible for the smooth operation of the Workshop team on a daily basis. You will allocate tasks to the team based on technical requirements and customer demand, ensuring that all colleagues are updated on commercial priorities and focused on delivering exceptional...
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Tyne and Wear, United Kingdom Halfords Full timeWorkshop Controller Job DescriptionAs a Workshop Controller at Halfords, you will be responsible for the smooth operation of the Workshop team on a daily basis. You will allocate tasks to the team based on technical requirements and customer demand, ensuring that all colleagues are updated on commercial priorities and focused on delivering exceptional...
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Tyne and Wear, United Kingdom Halfords Full timeWorkshop Controller Job DescriptionAre you a skilled Vehicle Technician looking to take your career to the next level?We're seeking an experienced Workshop Controller to lead our team in delivering exceptional technical services and customer experiences. As a key member of our team, you'll work closely with our Front of House team to ensure seamless service...
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