Senior IT Support Specialist

2 weeks ago


Kingston upon Hull, United Kingdom Nextech Group Ltd Full time
Join the Nextech Group Ltd Team as a Senior IT Support Specialist

Position:
Senior IT Support Specialist

Location:
Remote

Salary:
Competitive salary up to £50,000 per annum

Key Responsibilities:
  • Design, implement, and sustain IT infrastructure components including servers, storage solutions, networking, and virtualization technologies.
  • Act as a pivotal member of the IT Support Team, serving as an escalation point for the 1st and 2nd Line support teams.
  • Deliver critical 3rd Line IT Support to external clients.
  • Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
  • Collaborate with cross-functional teams to design and deploy infrastructure solutions that align with business requirements.
  • Implement security best practices and ensure adherence to industry standards and regulations.
  • Evaluate and recommend new technologies to enhance efficiency, scalability, and resilience of the infrastructure.
  • Document system configurations, processes, and procedures for knowledge sharing and future reference.
  • Provide technical support and guidance to internal teams and end-users as required.

Benefits:
  • Competitive Salary Package: Enjoy a salary of up to £50,000, reflecting your skills and experience.
  • Comprehensive Benefits: We offer a robust benefits package, including health insurance, pension contributions, and more.
  • Career Growth Opportunities: Elevate your career with opportunities for professional development and advancement.
  • Collaborative Work Environment: Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.

If you are a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we invite you to consider this opportunity. Join us and contribute to a team that is shaping the future of technology.

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