Technical Product Support Specialist

2 weeks ago


Great Linford, United Kingdom Quality Personnel Full time
Product Support Engineer Opportunity

Quality Personnel is actively looking for a Product Support Engineer to enhance our team. This role is ideal for candidates with a solid technical foundation who are eager to further their professional journey.

Employee Benefits:
  • Comprehensive holiday benefits
  • Retirement savings plan
  • Profit-sharing incentives
Key Responsibilities:
  • Deliver product support to both internal teams and external clients
  • Facilitate training sessions on product usage
  • Maintain essential documentation, including site assessments
  • Manage product returns and oversee repair processes
  • Analyze and resolve underlying issues
  • Assemble and test customer orders
  • Monitor inventory levels
  • Liaise with suppliers regarding pricing matters
  • Prepare estimates and quotes for clients
  • Develop service agreements
  • Conduct site visits as required
  • Collaborate with cross-functional teams
Required Qualifications:
  • Engineering background
  • Excellent customer service and analytical skills
  • Capacity to manage multiple tasks independently
  • Strong negotiation abilities

If you are a Technical Support Engineer or Service Engineer seeking to grow in a supportive environment, consider this opportunity with Quality Personnel, a company dedicated to fostering employee growth and success.



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