Technical Product Support Specialist
2 weeks ago
Quality Personnel is actively looking for a Product Support Engineer to enhance our team. This role is ideal for candidates with a solid technical foundation who are eager to further their professional journey.
Employee Benefits:- Comprehensive holiday benefits
- Retirement savings plan
- Profit-sharing incentives
- Deliver product support to both internal teams and external clients
- Facilitate training sessions on product usage
- Maintain essential documentation, including site assessments
- Manage product returns and oversee repair processes
- Analyze and resolve underlying issues
- Assemble and test customer orders
- Monitor inventory levels
- Liaise with suppliers regarding pricing matters
- Prepare estimates and quotes for clients
- Develop service agreements
- Conduct site visits as required
- Collaborate with cross-functional teams
- Engineering background
- Excellent customer service and analytical skills
- Capacity to manage multiple tasks independently
- Strong negotiation abilities
If you are a Technical Support Engineer or Service Engineer seeking to grow in a supportive environment, consider this opportunity with Quality Personnel, a company dedicated to fostering employee growth and success.
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