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Technical Support Field Specialist

2 months ago

Great Linford, United Kingdom Industrious Recruitment Full time £30,000 - £35,000

Industrious Recruitment is seeking a dedicated Technical Support Field Specialist to enhance our client's operations. This role is ideal for individuals with a background in Technical Engineering.

This position offers comprehensive training on the company's products, with opportunities for career advancement.

Candidates should possess a valid driving license and meet age requirements for insurance purposes.

Compensation ranges from £30,000 to £35,000, accompanied by a competitive benefits package, including a company vehicle and mobile device.

Key Responsibilities:

  • Deliver technical assistance to clients through various channels, including phone, email, and in-person visits.
  • Conduct on-site repairs and product enhancements.
  • Collaborate with design and technology teams to address product challenges and implement solutions.
  • Manage customer returns and initiate necessary reports.
  • Coordinate the procurement of spare parts.
  • Engage with clients to provide quotes and training as required.

Due to the nature of this position, a full clean driving license is essential, and a vehicle will be provided for work-related travel. We look forward to your interest in this opportunity.