Administrative Assistant

1 day ago


Birmingham, Birmingham, United Kingdom Career Cross Ltd Full time

Administrative Role in Energy Efficiency

Career Cross Ltd is seeking an experienced Administrator to join their team in the Great Barr area of Birmingham. The successful candidate will be responsible for helping customers across the West Midlands benefit from boiler replacements under a government initiative.

The ideal candidate will have previous experience in a similar sector and excellent administration and customer service skills. They will be confident and have a good approach with customers, with proficiency in Microsoft Excel.

Key Responsibilities:

  • Booking appointments and advising customers on home energy efficiency measures
  • Providing advice and support on qualifying benefit criteria
  • Managing submissions and paperwork, as well as customer relationship management
  • Handling inbound and outbound customer service calls

Requirements:

  • Friendly and approachable demeanor
  • Excellent administration and customer service skills
  • Computer literacy and proficiency in Microsoft Excel

Keywords: admin, administration, admin assistant, energy, CS Exec, inbound, data entry, input, appointments, ECO, Energy Efficiency, Utilities, boiler, boilers, boiler replacement, energy, admin, administrator, administrators, inbound, outbound, customer service, home energy, Birmingham, Great Barr



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