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Administrative Assistant

2 months ago

Birmingham, Birmingham, United Kingdom Career Cross Ltd Full time
Administrative Role in Energy Efficiency

We are seeking an experienced Administrator to join our team at Career Cross Ltd, supporting customers across the West Midlands in benefiting from boiler replacements under a government initiative.

The ideal candidate will have excellent administration and customer service skills, with the ability to work independently and as part of a team. Proficiency in Microsoft Excel and strong communication skills are essential.

Key Responsibilities:

  • Booking appointments and managing customer relationships
  • Providing advice and support on qualifying benefit criteria
  • Submissions and paperwork administration
  • Customer service and inbound/outbound calls

Requirements:

  • Friendly and approachable demeanor
  • Excellent administration and customer service skills
  • Computer literate and proficient with Microsoft Excel

Keywords: admin, administration, admin assistant, energy, CS Exec, inbound, data entry, input, appointments, ECO, Energy Efficiency, Utilities, boiler, boilers, boiler replacement, energy, admin, administrator, administrators, inbound, outbound, customer service, home energy, Birmingham, Great Barr