Housing Support Specialist
18 hours ago
We are seeking a highly skilled Housing Senior Support Consultant to join our Customer Support Operations team at NEC Software Solutions. As a key member of our team, you will provide technical assistance, application support, and guidance to our Housing solution customers.
Main Responsibilities:- Provide in-depth technical support and application assistance to customers, ensuring a high level of customer satisfaction.
- Understand contractual commitments and resolve incidents/problems within contracted Service Level Agreements (SLAs).
- Translate customer requirements into effective workarounds and solutions.
- Develop and implement technical support procedures/documentation to ensure seamless customer support.
- Proactively deliver support services and identify revenue generation opportunities.
- Knowledge of Housing Management Software is essential.
- Proven experience supporting Web Applications.
- Proficiency in SQL scripting and Housing database administration.
- Experience of delivering support to users.
- Experience with NEC Housing software and related applications.
- Familiarity with administering operating systems (e.g. Microsoft Windows/Linux/Solaris).
- Experience with application delivery tools like Citrix.
- Understanding of software development principles in an ISO 9001 environment.
- Experience creating reports using Business Objects or similar tools.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to cutting-edge technology and tools.
- A chance to work with a global technology leader.
If you are a motivated and experienced Housing Senior Support Consultant looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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Housing Management Specialist
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Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:Hays Specialist Recruitment Limited is seeking a highly skilled and motivated Housing Needs Officer to join their team in Birmingham. As a key member of the Housing Management team, you will play a vital role in providing a customer-focused and consistent temporary accommodation (TA) support service.Key Responsibilities:Deliver a responsive...
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Housing Management Officer
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Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryHays Specialist Recruitment Limited is seeking a highly skilled and experienced Housing Management Officer to join our team. As a key member of our Housing Management team, you will be responsible for providing a customer-focused and consistent Housing Management service, while undertaking the full range of housing management duties.Key...
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Housing Support Officer
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