Senior Customer Service Representative
3 weeks ago
White Stuff is a renowned retail brand celebrated for its unique designs and thoughtful details. We are seeking a dedicated Level 2 Customer Services Advisor to enhance our customer support operations.
Key Responsibilities- Deliver outstanding customer service across multiple platforms, including email, live chat, and phone.
- Enhance the overall customer experience while assisting with training and administrative duties.
- Utilize your expertise in social media customer service to address inquiries effectively.
The ideal candidate will possess:
- Proven experience in customer service, particularly in social media interactions.
- Exceptional communication skills to engage with customers professionally.
We offer a comprehensive benefits package, including:
- Annual bonus opportunities
- Generous holiday allowance
- Volunteer days
- Employee discounts
- Healthcare options
- Continuous training and development programs
We are committed to fostering a vibrant and inclusive workplace where all qualified candidates are encouraged to apply.
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