Customer Service Representative

7 days ago


Leicester, Leicester, United Kingdom Pertemps Leicester Full time

Job Description

Pertemps Leicester has an exciting opportunity for a Customer Service Representative to join our team as a Call Centre Advisor.

As a Customer Service Representative, you will be the first point of contact for our clients, dealing with their orders and requests in a professional and courteous manner.

Key Responsibilities:

  • Communicate effectively with customers via phone and email
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Work collaboratively with internal teams to resolve complex customer issues
  • Provide excellent customer service and ensure customer satisfaction

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Previous customer service experience, preferably in a call centre environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Apply now to become a part of our team and take the first step towards a rewarding career in customer service



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