Institutional Client Services Specialist
3 weeks ago
Job Title: Institutional Client Services Associate
Company: Interactive Brokers
Key Responsibilities:
- Serve as the main liaison for client inquiries, delivering assistance for various trading systems and addressing trade-related challenges.
- Effectively communicate and escalate critical matters to appropriate stakeholders.
- Maintain and nurture relationships with significant institutional clients.
- Lead initiatives for enhancements in platforms and operational processes.
- Facilitate client training sessions, conduct market analysis, and perform additional tasks as required.
Qualifications & Skills:
- In-depth knowledge of Equities, Options, Futures, and Foreign Exchange.
- Proficient analytical thinker with a keen interest in technology and financial markets.
- Prior experience in international settlements or clearing operations is preferred.
- Proficiency in English; knowledge of German is advantageous.
- A university degree or equivalent higher education is mandatory.
- 1-2 years of experience in a client-facing position within a financial institution.
Location: London, UK
Benefits:
- Opportunities for career advancement.
- Attractive salary package.
- Performance-driven bonus structure.
- Equity grants.
- Comprehensive insurance and pension plans.
- Flexible hybrid working arrangements.
- Generous vacation policy.
- Complimentary meals and snacks provided by the company.
- Health and wellness programs.
- Corporate events and employee perks.
About Us:
Interactive Brokers is a premier financial services firm committed to delivering outstanding client service while fostering a diverse, equitable, and inclusive workplace culture.
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