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Institutional Client Services Specialist

2 months ago

London, Greater London, United Kingdom Interactive Brokers Full time

Job Title: Institutional Client Services Associate

Company: Interactive Brokers

Key Responsibilities:

  • Serve as the main liaison for client inquiries, delivering assistance for various trading systems and addressing trade-related challenges.
  • Effectively communicate and escalate critical matters to appropriate stakeholders.
  • Foster and maintain relationships with significant institutional clients.
  • Lead initiatives for enhancements in platforms and processes.
  • Facilitate client training sessions, conduct market analysis, and perform additional tasks as required.

Required Qualifications & Skills:

  • Comprehensive knowledge of Equities, Options, Futures, and FX.
  • Analytical thinker with a strong interest in technology and financial markets.
  • Prior experience in international settlements or clearing operations is advantageous.
  • Proficiency in English; knowledge of German is a plus.
  • A university degree or equivalent higher education is mandatory.
  • 1-2 years of experience in a client-facing position within a financial institution.

Location: London, UK

Employee Benefits:

  • Opportunities for career advancement.
  • Attractive salary package.
  • Performance-driven bonus structure.
  • Equity grants.
  • Comprehensive insurance and pension plans.
  • Flexible working arrangements.
  • Generous vacation policy.
  • Complimentary meals and snacks.
  • Health and wellness programs.
  • Corporate events and additional perks.

About Interactive Brokers:

Interactive Brokers is a prominent financial services firm committed to delivering outstanding client support while fostering a diverse, equitable, and inclusive workplace culture. We offer a collaborative and dynamic environment for our employees.