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ServiceNow ITSM Specialist

2 months ago

StratforduponAvon, Warwickshire, United Kingdom Henderson Scott Full time
ServiceNow Developer - Inside IR35 Contract

We are seeking a skilled ServiceNow Developer to join our client, a ServiceNow Elite partner, on a 6-month contract. The ideal candidate will specialise in ITSM while having experience in CSM, workflow automation, and other key areas of the ServiceNow platform.

The Role:
  • Develop and configure solutions on the ServiceNow platform, focusing on ITSM & CSM modules.
  • Implement and maintain ServiceNow workflows to optimise business processes.
  • Collaborate with stakeholders to ensure efficient design and execution of ServiceNow catalog items.
  • Support and enhance ITOM and ITIL processes.
  • Identify opportunities for continuous improvement of ServiceNow functionalities, ensuring system performance meets business needs.
About You:
  • Proven experience as a ServiceNow Developer, specialising in ITSM and CSM.
  • Strong knowledge of ITOM, ITIL, and ServiceNow catalog management.
  • Expertise in workflow automation and customisation on the ServiceNow platform.
  • Ability to manage integration's, configurations, and enhancements within ServiceNow.
  • Excellent problem-solving skills and a collaborative team-player mindset.
  • Great communicator both written, and verbal.

To be considered for this role, please send over your updated CV.