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Technical Training Specialist

1 month ago

StainesuponThames, Surrey, United Kingdom ServiceNow Full time

Delivering Technical Content

We are seeking a skilled Technical Trainer to deliver technical content across multiple products to different audience levels via classroom, virtual classroom, and recorded formats. The ideal candidate will have a strong technical background and experience with enterprise software, programming languages, and web technologies.

Key Responsibilities

  • Deliver technical content to various audience levels
  • Learn highly technical products quickly using pre-release documentation and software
  • Use exceptional verbal and written communication skills
  • Contribute to the development of effective and sustainable training courseware and curriculum
  • Travel up to 50% worldwide

Qualifications

  • Strong technical background and experience with enterprise software
  • Experience with programming languages and web technologies
  • Knowledge of ITSM/ITBM/GRC solutions or similar
  • Background in Service Management, ITOM, ITBM, GRC, or IT Management
  • High level of flexibility, creativity, and dependability
  • 3-5 years of experience in a technical training environment
  • CTT+ or equivalent certification
  • ITIL certification
  • Additional languages: French or Italian

About ServiceNow

ServiceNow is an Equal Employment Opportunity Employer. We value diversity and inclusion in the workplace and are committed to providing a work environment that is free from discrimination and harassment.