Technical Specialist
2 weeks ago
At ServiceNow, our mission is to empower organizations to work smarter, not harder. We're a team of innovators who are passionate about making a difference in the world. Our technology is designed to help companies streamline their operations, improve customer experiences, and drive business growth.
We're looking for a talented Technical Instructor to join our team. As a Technical Instructor, you will be responsible for delivering high-quality training content to our customers. This is a unique opportunity to work with cutting-edge technology and make a real impact on the way companies work.
Key Responsibilities- Design and deliver technical training content for our customers, including classroom and virtual training sessions.
- Develop and maintain a deep understanding of our products and services, including our enterprise software platform.
- Collaborate with cross-functional teams to develop effective training programs and materials.
- Travel up to 50% of the time to deliver training sessions and meet with customers.
- A strong technical background and experience with enterprise software and programming languages.
- Excellent communication and presentation skills, with the ability to adapt to different audiences and learning styles.
- 3-5 years of experience in a technical training environment, with a proven track record of delivering high-quality training content.
- CTT+ or equivalent certification, with a strong understanding of adult learning principles and instructional design methodologies.
At ServiceNow, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We're a company that values diversity, equity, and inclusion, and we're committed to creating a workplace culture that is inclusive and respectful of all employees.
We're an equal employment opportunity employer, and we welcome applications from qualified candidates who are passionate about making a difference in the world.
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