Technical Training Specialist

2 weeks ago


StainesuponThames, Surrey, United Kingdom Servicenow Full time
About ServiceNow

At ServiceNow, we're revolutionizing the way companies work. Our technology empowers organizations to make the world work for everyone. We're a team of innovators, change makers, and problem solvers who are passionate about delivering exceptional customer experiences.

Our culture is built on trust, flexibility, and a commitment to making a meaningful impact. We believe that everyone has a unique perspective and talent to share, and we strive to create an environment where our employees can thrive.

Job Summary

We're seeking a skilled Technical Trainer to join our team. As a Technical Trainer, you'll be responsible for delivering technical content to diverse audiences through various formats, including classroom, virtual classroom, and recorded sessions. You'll need to have a strong technical background, experience with enterprise software, and excellent communication skills.

This role requires a high level of technical expertise, with a focus on delivering complex content in a clear and concise manner. You'll work closely with our product teams to develop effective training courseware and curriculum. Travel is required, with up to 50% of your time spent on the road.

Key Responsibilities
  • Deliver technical content to various audiences through multiple formats.
  • Develop and maintain a deep understanding of our products and technologies.
  • Collaborate with product teams to create effective training courseware and curriculum.
  • Travel up to 50% of the time, with opportunities to work with global teams.
Requirements
  • Strong technical background and experience with enterprise software.
  • Excellent verbal and written communication skills.
  • 3-5 years of experience in a technical training environment.
  • ITIL certification preferred.
  • Additional languages: German, French, Spanish, or Italian are a plus.
What We Offer

At ServiceNow, we're committed to creating a workplace that's inclusive, flexible, and empowering. We offer a competitive salary, comprehensive benefits, and opportunities for growth and development. If you're passionate about delivering exceptional customer experiences and making a meaningful impact, we'd love to hear from you.



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