ServiceNow Infrastructure Specialist

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom fortice Full time

We are seeking a highly skilled ServiceNow Infrastructure Specialist to join our dynamic team at Fortice. The ideal candidate will have extensive expertise in ServiceNow modules including Strategic Portfolio Management, ITSM, ITAM, HRSD, FSM, CSM, GRC, and ITOM.

This role will involve designing and implementing robust infrastructure solutions that align with our business objectives and enhance operational efficiency. The successful candidate will oversee the integration of ServiceNow ITSM, ITAM, and ITOM to streamline IT operations.

Key responsibilities include:

  • To lead the design and implementation of infrastructure solutions using ServiceNow modules.
  • To provide strategic direction for the deployment of ServiceNow HRSD and FSM to improve service delivery.
  • To ensure the effective use of ServiceNow CSM to enhance customer service management.
  • To implement ServiceNow GRC to ensure compliance and risk management.
  • To collaborate with cross-functional teams to align infrastructure solutions with business goals.


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