Resident Services Coordinator
2 days ago
At urbanbubble, we're redefining the way properties are run through community building, customer care, and innovation. As a Resident Services Assistant, you'll play a key role in our community, administering all tenancies and delivering exceptional customer service to our residents.
Key Responsibilities:- Manage prospect/leads from our internal management system via phone or email.
- Conduct inspections on apartments, creating reports to identify and report any maintenance issues.
- Administer all aspects of tenancies and renewals, ensuring seamless transitions for our residents.
- Negotiate payment plans with residents and update arrears reports as needed.
- Support the Front of House team, covering lunch breaks and assisting with tenant inquiries.
- Assist with the planning and organization of Residents' events.
- Previous lettings/property experience and a strong customer service background.
- Proficiency in Microsoft Office packages, including Word, Excel, and Outlook, as well as other systems such as databases or booking systems.
- ARLA qualification (desirable).
We're not your usual property company. We're the North West's leading property managing agent. Our team delivers outstanding customer experiences, serving 14,000 residents and growing. If you're a bold, ambitious, and resourceful individual who wants to make a difference, we want to hear from you.
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Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full time{"Job Title": "Resident Services Coordinator", "Job Summary": "We are seeking a highly organized and customer-focused Resident Services Coordinator to join our team at Dove & Hawk Property Recruitment. As a key member of our property management team, you will be responsible for providing exceptional service to residents, ensuring a smooth and efficient...
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Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full time{"Job Title": "Resident Services Coordinator", "Job Summary": "We are seeking a highly organized and customer-focused Resident Services Coordinator to join our team at Dove & Hawk Property Recruitment. As a key member of our property management team, you will be responsible for providing exceptional service to residents, ensuring a smooth and efficient...
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Resident Services Coordinator
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Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
1 week ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our residential sites.Key Responsibilities:Manage prospect/leads from our internal management...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our residential sites.Key Responsibilities:Manage prospect/leads from our internal management...