Resident Services Coordinator
2 weeks ago
- Ensure communal areas and available apartments are well-presented and appealing to prospective tenants at all times.
- Respond to rental enquiries, book in and conduct viewings, and agree offers.
- Achieve 97% and above occupancy.
- Complete all applicant vetting.
- Upload availability details to marketing portals and update adverts as necessary.
- Process offers and complete all tenancy documentation.
- Provide weekly statistics on enquiries and produce market analysis on rents.
- Negotiate renewal tenancy terms and process the relevant documentation.
- Provide first-class customer service to residents.
- Organize and run tenant services via third parties and in-house.
- Ensure up-to-date resident communication via various channels.
- Seek special offers and discounts for residents from local businesses.
- Create a community feel through communication, events, and innovations.
- Act as the first point of call for residents to report maintenance issues.
- Coordinate all contractor appointments and defect warranty repairs.
- Carry out regular inspections of communal areas and apartments.
- Organize minor works between tenancies to maintain first-class presentation of apartments.
- Complete check-in and check-out reports; determine deposit returns.
- Work alongside the Building Manager to ensure H&S statutory requirements are met across the development.
- Previous BTR/Lettings/Property Management experience required.
- Strong Customer Service background.
- Ability to think on their feet and make considered decisions with a common-sense approach.
- Outgoing, warm, and friendly personality with a positive attitude.
- Organized, meticulous, and tenacious.
- Excellent written and spoken communication.
- IT literate and Social Media savvy.
- Strong financial management skills.
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full timeJob DescriptionJob Title: Resident Services CoordinatorCompany: Dove & HawkLocation: BrightonJob Type: Full-timeSalary: £30,000 to £34,000 per annum plus 10% discretionary bonusJob Summary:We are seeking a highly motivated and customer-focused Resident Services Coordinator to join our team at Dove & Hawk. As a key member of our property services team, you...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full timeJob DescriptionJob Title: Resident Services CoordinatorCompany: Dove & HawkLocation: BrightonJob Type: Full-timeSalary: £30,000 to £34,000 per annum plus 10% discretionary bonusJob Summary:We are seeking a highly motivated and customer-focused Resident Services Coordinator to join our team at Dove & Hawk. As a key member of our property services team, you...
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Resident Services Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full timeJob DescriptionJob Title: Resident Services CoordinatorCompany: Dove & HawkLocation: BrightonJob Type: Full-timeSalary: £30,000 to £34,000 per annum plus 10% discretionary bonusJob Summary:We are seeking a highly motivated and customer-focused Resident Services Coordinator to join our team at Dove & Hawk. As a key member of our property services team, you...
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Resident Services Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full timeJob DescriptionJob Title: Resident Services CoordinatorCompany: Dove & HawkLocation: BrightonJob Type: Full-timeSalary: £30,000 to £34,000 per annum plus 10% discretionary bonusJob Summary:We are seeking a highly motivated and customer-focused Resident Services Coordinator to join our team at Dove & Hawk. As a key member of our property services team, you...
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Resident Services Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full timeAbout the RoleDove & Hawk is seeking a highly skilled Resident Services Assistant to join our team in Brighton. As a key member of our property services team, you will be responsible for providing exceptional customer service to residents, ensuring a high level of satisfaction and a sense of community within our residential Build-to-Rent development.Key...
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Resident Services Coordinator
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full timeAbout the RoleDove & Hawk is seeking a highly skilled Resident Services Assistant to join our team in Brighton. As a key member of our property services team, you will be responsible for providing exceptional customer service to residents, ensuring a high level of satisfaction and a sense of community within our residential Build-to-Rent development.Key...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full timeJob DescriptionResident Services Assistant – BrightonDove & Hawk is seeking a highly skilled Resident Services Assistant to provide exceptional onsite lettings and property services to our residential Build-to-Rent development in Brighton. As the first point of contact, you will ensure a high level of customer service is provided to residents at all times,...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Dove & Hawk Full timeJob DescriptionResident Services Assistant – BrightonDove & Hawk is seeking a highly skilled Resident Services Assistant to provide exceptional onsite lettings and property services to our residential Build-to-Rent development in Brighton. As the first point of contact, you will ensure a high level of customer service is provided to residents at all times,...
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Resident Services Coordinator
3 days ago
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Resident Services Coordinator
3 days ago
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Resident Services Coordinator
1 week ago
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Resident Services Coordinator
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
1 week ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
1 week ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled and customer-focused Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional service to our residents and prospects.Key Responsibilities:Manage prospect/leads from our internal management system via phone or...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our residential sites.Key Responsibilities:Manage prospect/leads from our internal management...
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Resident Services Coordinator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Urbanbubble Full timeResident Services AssistantWe're seeking a highly skilled Resident Services Assistant to join our team at Urbanbubble. As a key member of our community, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our residential sites.Key Responsibilities:Manage prospect/leads from our internal management...