Operations Support Manager

4 days ago


Carlisle, Cumbria, United Kingdom Elior Full time
About the Role

We are seeking an experienced Operations Support Manager to join our team at Elior. As an Operations Support Manager, you will be responsible for managing teams, overseeing recruiting, inducting, training, and supporting colleagues to deliver an efficient and high-quality service to our customers and clients.

Key Responsibilities
  • Motivate and manage teams to achieve business objectives
  • Control and manage budgets to create a platform for financial growth
  • Ensure ongoing team communications, including building internal and external relationships, management reporting, and client liaison to enable operational excellence
  • Support sites in our Business & Industry, Education, and Concessions divisions
Requirements
  • Proven experience of successfully managing teams and working with external clients
  • Genuine interest in customer service excellence
  • A strong team player, inspiring and motivating to large teams
  • Previous experience managing teams, contract catering desirable
What We Offer
  • FREE On-Site Lunches
  • Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business
  • Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service
  • Family Leave: Prioritise family commitments with flexible leave options
  • Paid Charity Leave: Make a positive impact with two additional paid days for charity work
  • Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community
  • Supporting You Through Life's Ups & Downs: Access mental health support & comprehensive wellbeing benefits
  • Keeping Finances & Wellbeing in Mind: Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme


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