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Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our Housing Voids team as a Neighbourhood Support Officer. The successful candidate will provide administrative and financial support to the team, ensuring the effective management of vacant properties.Key ResponsibilitiesDeliver exceptional customer service, communicating...
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Sheffield, Sheffield, United Kingdom Sheffield City Council Full time**Job Summary**We are seeking a highly skilled and motivated individual to join our Housing Voids team at Sheffield City Council. As a Neighbourhood Support Officer, you will play a vital role in providing administrative and financial support to our team, ensuring the effective management of vacant properties.**Key Responsibilities**Deliver exceptional...
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Neighbourhood Support Coordinator
1 month ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our Housing Voids team as a Neighbourhood Support Officer. As a key member of our team, you will play a vital role in providing administrative and financial support to ensure the effective management of vacant properties.Key ResponsibilitiesDeliver exceptional customer service,...
Neighbourhood Officer
2 months ago
We are seeking a highly motivated and customer-focused Neighbourhood Officer to join our team at Together Housing. As a key member of our Neighbourhood Services team, you will play a vital role in delivering high-quality tenancy management services to our residents.
Key Responsibilities- Property Management: Show customers around empty properties and carry out lettings in accordance with our policies and procedures.
- Customer Support: Provide advice and assistance to our residents on all housing matters, including information on legal rights, responsibilities of their tenancy agreement, and managing any welfare and safeguarding concerns.
- Community Engagement: Be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.
- Team Collaboration: Work as part of a team to deliver excellent customer service and meet all performance objectives.
- Full UK Driver's License: A full UK driver's license and access to a car are essential for this role, as it is field-based.
- Housing Experience: Experience or knowledge of housing/lettings or ideally social housing is required.
- Customer Service Skills: Strong customer service skills and the ability to work with a diverse range of customers are essential.
- Communication Skills: Excellent communication and interpersonal skills are required to manage confidential and personal information appropriately and sensitively.
- Personal Resilience: Personal resilience to deal with a fast-paced, demanding role juggling a number of tasks at once is necessary.
- Competitive Salary: A salary of £29,582 per annum.
- Annual Pay Scale Increase: Annual pay scale increases.
- Holiday Entitlement: 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
- Hybrid Working: Flexible working arrangements, including hybrid working.
- Training and Development: A wide range of technical, professional, and personal development training opportunities.
- Pension Scheme: An attractive pension scheme.
- Health and Wellbeing Benefits: Health and wellbeing benefits, including access to GPs.
- Financial and Lifestyle Benefits: A range of financial and lifestyle benefits, including cycle to work, vehicle leasing, and financial advice.