Neighbourhood Support Officer

4 weeks ago


Sheffield, Sheffield, United Kingdom Acis Group Full time

About the Role

We are seeking a highly organised and customer-focused individual to join our Neighbourhoods team as a Neighbourhood Assistant. In this role, you will provide administrative support to the team, ensuring an efficient and effective service to our customers.

Key Responsibilities

  • Support and assist the Neighbourhood Managers in their daily tasks.
  • Provide administrative support to the wider Neighbourhoods team, including invoicing and contract management.
  • Assist in ensuring compliance with heating and electrical servicing activity, communicating with customers and contractors.
  • Take an active role in the day-to-day running of our office spaces and facilities.

Requirements

  • Computer literate with a good working knowledge of software such as Word and Excel.
  • Good organisation skills with the ability to independently achieve deadlines.
  • Strong customer-focused approach both externally and internally.
  • Ability to communicate effectively, with influencing and negotiation skills.

What We Offer

  • Starting salary of £25,097.50.
  • Generous holiday entitlement.
  • One day's paid leave a year for volunteering work.
  • Enhanced pension contributions.
  • Opportunity to undertake professional training.

About Us

Acis Group is a welcoming and friendly organisation that owns and manages over 7,000 properties across the East Midlands and Yorkshire and the Humber. We provide a range of services to our customers, including affordable rent, student accommodation, and employment and skills support.



  • Sheffield, Sheffield, United Kingdom Acis Group Full time

    About the RoleWe are seeking a highly organised and customer-focused Neighbourhood Assistant to join our team at Acis Group. As a key member of our neighbourhoods team, you will play a vital role in supporting our customers and ensuring the smooth operation of our services.Key ResponsibilitiesProvide administrative support to the neighbourhoods team,...


  • Sheffield, Sheffield, United Kingdom Acis Group Full time

    About Acis GroupWe are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day.This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to help people get...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Sheffield City Council's Housing Voids team is seeking a skilled Neighbourhood Support Officer to join their team.The successful candidate will provide administrative and financial support, input and maintain data using computerised and manual systems, and prepare quality documents from standard formats.Key responsibilities include delivering effective...


  • Sheffield, Sheffield, United Kingdom Acis Group Full time

    About the RoleWe are seeking a motivated and organised Neighbourhood Assistant to join our team at the Acis Group. As a Neighbourhood Assistant, you will play a vital role in supporting the Neighbourhood Managers and providing administrative support to the wider Neighbourhoods team.Key ResponsibilitiesSupport and assist the Neighbourhood Managers in their...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Are you looking for a challenging role in a busy and vibrant team? We are seeking an experienced Neighbourhood Support Officer to join our Housing Voids team at Sheffield City Council.The successful candidate will be responsible for delivering effective and reliable customer service, communicating information to customers, and responding appropriately. They...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    This role is part of the Housing & Neighbourhood's Tenancy Enforcement & Sustainment Team (TEST) and is based in Sheffield City Council.The Tenancy Sustainment Officer will provide support on two broad functions of the TEST team:SafeguardingTraining and CPD delivery to HousingThe successful candidate will support the team in ensuring that Housing systems...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Job Summary: We are seeking a skilled and reliable Neighbourhood Support Officer to join our Housing Voids team at Sheffield City Council.The successful candidate will be responsible for delivering effective customer service, communicating information to customers, and adapting their methods of communication to meet the needs of the customer.Key...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Are you looking for a challenging role in a busy and vibrant team? We are seeking a skilled Neighbourhood Support Officer to join our Housing Voids team at Sheffield City Council.The successful candidate will provide excellent customer service, input and maintain data using computerised and manual systems, and prepare quality documents using a range of IT...


  • Sheffield, Sheffield, United Kingdom Acis Group Full time

    At Acis Group, we are committed to providing excellent service to our customers. As a Housing Support Specialist, you will play a crucial role in supporting our neighbourhood teams and ensuring that we deliver the best possible service to our customers.Company OverviewWe are a welcoming and friendly organisation that owns and manages over 7,000 properties...

  • Housing Assistant

    1 month ago


    Sheffield, Sheffield, United Kingdom Acis Group Full time

    About the RoleWe are seeking a motivated and organized Housing Assistant to join our team at Acis Group. As a key member of our Neighbourhoods team, you will provide administrative support to ensure an efficient and effective service to our customers.Key ResponsibilitiesSupport and assist Neighbourhood Managers in their daily tasks.Provide administrative...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    This role is part of the Housing & Neighbourhood's Tenancy Enforcement & Sustainment Team (TEST) at Sheffield City Council.The Tenancy Sustainment Officer will provide support on two broad functions of the TEST team:SafeguardingTraining and CPD delivery to HousingThe successful candidate will assist the team in ensuring that Housing systems remain up to date...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    About the Role:The Sheffield City Council is seeking a skilled and detail-oriented individual to join their Housing and Neighbourhood Service as a Purchasing and Payments Officer.This is a hybrid role, with a mix of home working and in-office work at Solpro. The successful candidate will be responsible for processing requisitions, invoices, and purchase...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    We are seeking a skilled Investment Planning Officer to join our Asset Management and Programme Works Team within the Housing and Neighbourhood Service. The successful candidate will play a key role in the planning and programming of our 5-year investment Plan for the Council Housing stock, including Net Zero.Key Responsibilities:Analyse data from our Asset...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Purchasing and Payment Officer RoleWe are seeking a skilled and experienced Purchasing and Payment Officer to join our Housing and Neighbourhood Service team.The successful candidate will be responsible for purchasing goods and services on behalf of the Council, processing requisitions, invoices, and purchase orders, and providing exceptional customer...


  • Sheffield, Sheffield, United Kingdom Hays Business Support Full time

    We are pleased to be working with a public sector organisation who are keen to appoint a Learning and Development Officer to join their busy People Team in Sheffield. This role requires an immediate start and is a fixed contract for 9-10 months.Key vacancy informationFixed contract for 9 monthsSheffield centre based and hybrid 2-3 days work from home...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Join Sheffield City Council's Housing Voids team and make a real difference to our customers!We are seeking an experienced Neighbourhood Support Officer to join our busy and vibrant team. As a key member of the Housing Voids team, you will play a crucial role in delivering effective customer service and providing administrative support.The successful...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    This role is part of the Housing & Neighbourhood's Tenancy Enforcement & Sustainment Team (TEST), based in Sheffield City Council.The estimated salary for this position is £25,000 - £30,000 per annum, depending on experience.Job DescriptionSafeguarding and SupportThe successful candidate will provide support on two broad functions of the TEST team:Main...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Business Support Officer. The successful candidate will provide effective support to staff, students, parents, and external agencies.Key ResponsibilitiesProvide administrative support to the Year TeamLiaise with staff, students, parents, and external agenciesUse...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Role Summary: We are seeking an experienced Policy and Support Officer to join our Revenues and Benefits Policy and Support Team. As a key member of the team, you will be responsible for the administration of Housing Benefit claims and providing support to customers and stakeholders.Key Responsibilities:Assist with annual external Housing Benefit audit...


  • Sheffield, Sheffield, United Kingdom Cleansing Service Group Full time

    Role OverviewWe are seeking a highly organized and detail-focused Administrative Support Officer to join our team at Cleansing Service Group. As an Administrative Support Officer, you will play a crucial role in ensuring the smooth operation of our office, providing administrative support to our team members, and contributing to the success of our...