Housing Assistant

1 month ago


Sheffield, Sheffield, United Kingdom Acis Group Full time

About the Role

We are seeking a motivated and organized Housing Assistant to join our team at Acis Group. As a key member of our Neighbourhoods team, you will provide administrative support to ensure an efficient and effective service to our customers.

Key Responsibilities

  • Support and assist Neighbourhood Managers in their daily tasks.
  • Provide administrative support to the wider Neighbourhoods team, ensuring compliance with our heating and electrical servicing activity.
  • Assist with invoicing and contract management to ensure financial compliance.
  • Support our procurement processes, ensuring value for money.
  • Take an active role in the day-to-day running of our office spaces and facilities.
  • Take ownership of communal access, key management, and garage enquiries.

Requirements

  • Computer literate with a good working knowledge of software such as Word and Excel.
  • Good organization skills with the ability to independently achieve deadlines.
  • Ability to handle information securely, timely, and accurately, including producing clear written reports, letters, and minutes.
  • Strong customer-focused approach both externally and internally.
  • Commitment to working as part of our team.
  • Motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions.
  • Ability to communicate effectively, with influencing and negotiation skills.
  • Resilience.

What We Offer

  • Starting salary of £25,097.50.
  • Generous holiday entitlement - at least 25 days annual leave every year (rising for every year of completed service up to 30 days), plus bank holidays.
  • One day paid leave a year for volunteering work (in addition to your Annual leave entitlement).
  • Enhanced pension contributions up to 10%.
  • Opportunity to undertake professional training, funded by us.
  • Staff benefits with Paycar e - a health and benefits scheme giving you support and contributions towards various health benefits.
  • Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes.
  • Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers.
  • Long service awards for our loyal employees.
  • Cycle to work scheme.
  • Enhanced sick pay scheme.
  • Enhanced maternity and paternity scheme to support you and your family.
  • Employee Assistance Programme to give you confidential advice and support, when you need it.
  • Professional membership subscription to support your continuous professional development.
  • Death in service benefit.

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