Tenancy Sustainment Officer

4 weeks ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

This role is part of the Housing & Neighbourhood's Tenancy Enforcement & Sustainment Team (TEST) and is based in Sheffield City Council.

The Tenancy Sustainment Officer will provide support on two broad functions of the TEST team:

  • Safeguarding
  • Training and CPD delivery to Housing

The successful candidate will support the team in ensuring that Housing systems remain up to date and contain accurate information.

Key responsibilities include managing inboxes, processing and responding to referrals, and utilising various systems to accurately record and extract data.

The Tenancy Sustainment Officer will also assist the practice development coordinators in researching cases, attending multi-agency meetings, analysing and extracting data.

Additionally, the role involves assisting in the organisation of training and leading on the administration of systems, booking and arrangements.

The ideal candidate will possess excellent IT skills, be able to keep accurate records, and have sound written and verbal skills, as well as being self-motivated and resourceful.



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