Health Club Leisure Assistant

1 week ago

London, Greater London, United Kingdom Roehampton Club Ltd Full time

Job Title: Health Club Leisure Assistant

Job Summary:

We are seeking a highly motivated and enthusiastic individual to join our team as a Health Club Leisure Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safety and well-being of our members, and contributing to the overall success of our Health Club.

Key Responsibilities:

  • Customer Service: Deliver a friendly and welcoming experience for all members and their guests, responding to queries and resolving issues in a professional and courteous manner.
  • Lifeguarding: Safeguard our members and guests by monitoring the pool area, enforcing club rules, and providing assistance as needed.
  • Facility Maintenance: Assist with setting up and dismantling equipment, ensuring the pool area is clean and safe for use.
  • First Aid: Administer first aid when necessary, in accordance with company procedures.
  • Teamwork: Collaborate with colleagues to maintain a positive and supportive team environment.

Requirements:

  • Qualifications: NPLQ certification (training provided for suitable candidates)
  • Skills: Excellent customer service skills, ability to work independently and as part of a team, strong attention to detail, and a smart appearance.
  • Experience: Previous experience in a customer-facing role or a similar environment is desirable.

Benefits:

  • Overtime: Paid at the rate of time and a half
  • Meal Allowance: Provided while on duty
  • Uniform: Provided
  • Life Leave: 2 additional days per annum
  • Staff Referral Scheme: Available
  • Pension: Generous company pension matching up to 15% after a qualifying period
  • Staff Fund: £550 paid twice yearly after qualifying period
  • Club Facilities: Use of sports facilities on working days following qualifying period
  • Parking: Provided
  • Death in Service: 4 x salary
  • Ongoing Training: Provided
  • Career Pathway: Available

Application Instructions:

Please submit your CV and a covering letter detailing your experience and qualifications for the role. We look forward to hearing from you.

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