Front of House Team Member

4 days ago

Great Yarmouth, Norfolk, United Kingdom whitbread Full time

We're seeking a Front of House Team Member to bring their passion for outstanding customer service to our Great Yarmouth (Seafront) Beefeater restaurant. As a key member of our team, you'll be responsible for delivering exceptional experiences for our guests, ensuring they feel welcome and valued throughout their visit.

Key Responsibilities:

  • Provide warm and friendly service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the team to maintain a clean and welcoming environment.
  • Upsell and promote our menu items and services to increase sales and revenue.
  • Handle customer complaints and feedback in a professional and courteous manner.

What We Offer:

  • A competitive hourly rate, with opportunities for pay increases based on performance.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A Whitbread Benefits card, offering discounts on food, accommodation, and other perks.
  • A pension and saving scheme to help you plan for your future.
  • A fun and supportive work environment, with opportunities to progress and develop your career.

About Us:

We're Whitbread, a leading hospitality business with a passion for delivering exceptional experiences for our guests. We're committed to being an inclusive organisation, welcoming applications from diverse backgrounds and perspectives. If you're passionate about customer service and want to be part of a dynamic team, we'd love to hear from you.

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